Privacy policy



Information collection and storage

MediaRM collect non-sensitive personal data, such as first name and last name, company email address, connected social media network profile picture URL, cookie ID, and IP address. In addition, we collect Service activity dates and usage statistics such as the number of content reads, content shares, and clicks from connected social media networks. If you choose to post User Content, you should be aware that any personal information you submit through these features can be read, collected, or used by other persons within your Company Instance. Do not include any sensitive personal information in your User Content. The above-mentioned data can be input directly into the platform by the client, or the users, or provided to MediaRM by the client.

MediaRM is only processing such information as agreed with the Company who is the data controller for the respective User and we are not responsible for monitoring or policing the personal information users choose to disclose on the Company Instance or with the members of the Company Instance.

Site Usage Information

Cookies

The Service uses cookies for i) authenticating/authorizing the User ii) for product analytics iii) for maintaining high availability iv) for identifying correct webapp version to be used v) for checking whether cookie is supported and enabled in browser.

We utilize persistent cookies to save your registration information for future logins to the Service. Second, we utilize session ID cookies to enable certain features of the Service, to better understand how users interact with the Service or user Content, and to monitor aggregate usage by users and web traffic routing on the Service. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Service and then close your browser. You can instruct your browser, by changing its options, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. If you do not accept cookies, however, you may not be able to use all portions of, or have access to all functionality of the Service.

Web beacons

We also use “web beacons,” “pixel tags,” “clear GIFs” or similar means (individually or collectively “Web Beacons“) in our Service. A Web Beacon is an electronic image, often a single pixel, embedded on web pages. Web Beacons are ordinarily not visible to users. Web Beacons allow us to count the number of Users who have visited certain pages of the Service or interacted with content shared by Users, to brand the Service, and to generate aggregate statistics about how our Service is used.

Log data and behavioral tracking

When you interact with the Service, it automatically records information that your browser sends whenever you visit a website or perform certain actions (“Log Data“). This Log Data may include information such as your computer’s Internet Protocol address, browser type, the webpage that links to the Service that you used to access the Service (such as your Intranet or MediaRM website), your actions, and other statistics. We use this information to monitor and analyze use of the Service and for the Service’s technical Administration, to increase our Service’s functionality and user-friendliness, and to better tailor it to our users’ needs.

 

 

 

Use of MediaRM website

Use and Disclosure

We use your Personal Information to perform our obligations under the Corporate Agreement.

Third-Party Websites

When you are within the Service you may have the opportunity to visit, or link to, other websites, including other websites operated by MedaiRM or by unaffiliated third parties. These third-party websites may collect Personal Information about you, and because this Privacy Policy does not address the information practices of those other websites, you should review the privacy policies of such other websites to see how they treat your Personal Information.

Subcontractors

We use subcontractors approved by your Employer to help operate the Service and to analyze how the Service is used. These third parties may have access to Personal Information and other information collected as set forth above only to perform these tasks on our behalf and are obligated not to disclose any Personal Information or to use it for any other purpose.

Google Cloud Platform (GCP), Belgium (Europe)
MediaRM use GCP for hosting MediaRM supporting services in datacenters and processing Client data solely within the EU (Belgium). Google’s cloud services are designed to deliver better security than many traditional on-premises solutions. Google places extreme focus on security and protection of data is among their primary design criteria. Security drives Google’s organizational structure, training priorities and hiring processes. It shapes the data centers and the technology they house. It’s central to Google’s everyday operations and disaster planning, including how they address threats. It’s prioritized in the way Google handles customer data and it’s the cornerstone of their account controls, compliance audits, and the certifications they offer to their customers.

Mandrill by Mailchimp (The Rocket Science Group), USA
MediaRM use Mandrill for processing and sending emails.

Mixpanel, USA
Mixpanel is used for hosting MediaRM’s supporting services, for analyzing how Users use the Service, and for occasionally sending emails.

Zendesk, USA
Zendesk is used for providing customer support by MediaRM’s in-house Customer Support personnel.

Business Transfer

We may need to disclose or transfer your Personal Information, in connection with a merger, acquisition, reorganization or sale of our assets or part thereof or of MediaRM. Your Company will be advised of these changes in accordance with the Corporate Agreement and their approval may be required before such disclosure is made.

Feedback, Surveys

We may occasionally ask users of our Service to complete online surveys and polls about their activities, attitudes, and interests. These surveys help us better serve you and improve the usefulness of the Service. You have no obligation to participate in such surveys and polls and your Company may have set rules for you that you need to follow.

Security

While MediaRM endeavors to protect the security and integrity of Personal Information provided to the Service, we cannot guarantee to you that information, during transmission through the Internet or while stored on our systems or otherwise in our care, will be fully safe from intrusion by others, such as hackers. The Corporate Agreement may contain additional provisions regarding security requirements and processes.

International Transfer

Your information may be transferred to, and maintained on, computers located outside of your country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction, however, any such transfers shall comply with the Corporate Agreement. In doing so we will comply with the applicable data protection laws.

Our Policy Towards Children

This Service is not directed to children. We do not knowingly collect Personally Information from children. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, please contact us. If we become aware that a child has registered for the Service and has provided us with Personal Information, we will delete such information from our files.

Contact Us

Please Contact us at support@crossnics.com with any questions regarding this Privacy Policy. You can also contact us at the following address:

CROSSNICS SA

DIMITRAS 14, PALAIO FALIRO

GREECE, ATHENS

You can also contact your Employer, for assistance in Data Protection related matters.

 

 

 

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